Accessibility Policy

Our commitment

ITS Hamilton Inc. is committed to providing accessible services and treating people with disabilities with dignity and respect. We work to identify and remove barriers on our website and when people contact us or request services.

Accessible formats and communication support

If you need information in an accessible format or need support communicating with us, please get in touch. We’ll consult with you about what would work for you and arrange an accessible format or communication support in a timely manner, at no extra charge for the accommodation.

If you have difficulty with an online form, document or chat tool, you can contact us by phone or email to arrange another way to make your request.

Website accessibility

We use the Web Content Accessibility Guidelines (WCAG) to guide improvements to the site. Some older documents and third-party tools may present barriers. If you encounter one, tell us so we can help you access the information or service and review the issue.

Reading and navigating the website

Use your browser’s zoom controls to enlarge text. On most desktop browsers, press Ctrl and + on Windows or Command and + on Mac. Use Tab to move between links and controls, and Shift and Tab to move back. If something is hard to read or use, tell us so we can help.

Feedback and requests

Email info@itshamilton.com or call 905-527-7045. If you can, include the page or service you were trying to use, the barrier you encountered, and how you’d like us to contact you. We’ll review your feedback and respond using your preferred contact method where possible.