Face-to-face interpreting
An interpreter in the room for appointments, interviews, meetings and visits.
Learn about interpretation ›Serving Hamilton, Niagara, Halton and beyond
Your message in
every language.
Trained, professional interpreters and translators connecting newcomers and diverse communities with health, social, legal, education and government services.
520+trained interpreters
~80languages
24/7availability
Interpreted appointmentFace-to-face, phone or video
Service provider, English
Hello, how can we help you today?
Client, Arabic
مرحباً، أودّ حجز موعد من فضلكم.
Try a language
What we do
Interpretation, translation and language testing
Our staff recruit and train interpreters, book appointments, confirm with clients and manage every request from start to finish.
Telephone & video interpreting
Interpreting over the phone or by video when people are in different locations.
Learn about remote options ›Document translation
Each document is matched to a translator qualified for its subject.
Learn about translation ›Sight & relay interpreting
Spoken versions of written material, and relay through English for rare language pairs.
See all modes ›Language testing
ILSAT and CILISAT language and interpreting skills assessments.
Learn about tests ›24/7 availability
Interpretation seven days a week, around the clock, with a dedicated after-hours line.
Contact us ›Why trained interpreters
A relative or friend is not an interpreter
Every ITS interpreter is trained and assessed before taking an assignment, so clients can take part in their own decisions without depending on an English-speaking relative or friend.
Risk
Confidentiality
Private information shared beyond the appointment.
Risk
Role conflicts
Family or friends taking sides instead of interpreting.
Risk
Invalidated documents
Consent and records that may not stand up.
Risk
Lost meaning
Information distorted, added or left out.
Who we serve
Bridging language and culture for essential services
Our interpreters and translators help partner organizations communicate clearly and sensitively when it matters most.
Health
Hospitals, clinics and public health.
Social services
Ontario Works, settlement and community programs.
Legal
Legal clinics, lawyers and related services.
Education
Schools, parent meetings and school boards.
Shelters & support centres
Abuse, assault and crisis support services.
Government
Municipal and public services for residents.
Languages
Over 80 languages,
including ASL
Professional interpretation and translation in around 80 languages. We add languages as community needs change.
