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If language is a barrier, we remove it

We serve newcomers and diverse communities by making essential services accessible without a language barrier.

Our objective

Access to essential services, in every language

ITS Hamilton works to improve access to health, social, legal and educational services, abuse and sexual assault centres, shelters, government and other essential services for cultural, racial and linguistic groups and newcomers. We do it by providing linguistic and cultural bridging between service providers and the people they serve.

ITS Hamilton Inc. built a self-sufficient interpretation program that meets the needs of service-providing agencies and responds to the needs of the communities they serve. Our focus is recruiting and training interpreters and working closely with service providers and communities.

We’ve seen the difference it makes: immigrants and refugees leading independent lives, without having to depend on an English-speaking relative or friend to be part of their own decisions.

ITS Hamilton logo

Our principles

QualityReliabilityObjectivityConfidentialityAvailabilityAccessibilityAffordability

Service area

Face-to-face interpreting across the region; phone and video anywhere.

HamiltonBurlingtonOakvilleMiltonTorontoBrantfordKitchenerLondonSt. CatharinesNiagara Falls